You have the right to cancel this contract within 14 days without giving a reason. The cancellation period will expire 14 days from the day on which you acquire, or a third party other than the carrier indicated by you acquires, physical possession of the last good.

To exercise the right to cancel, you must inform us (ROImedia E-Commerce BV, Heemraadssingel 267, 3023 BE Rotterdam, the Netherlands or service@cardholdershop.co.uk), of your decision to cancel this contract by a clear statement (e.g. by email). To meet the cancellation deadline, it is sufficient to send your communication concerning your right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse all payments received from you, including the cost of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and no later than – (a) 14 days after the day we receive from you any goods supplied, or (b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or (c) if there were no goods supplied, 14 days after the day on which we were informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement.

You must bear the direct costs for returning the goods yourself. We will send you return instructions after you have notified us that you want to return the goods.

We may withhold reimbursement until we have received the returned goods or you have supplied evidence of having sent the goods, whichever is earliest.

You shall return the goods without undue delay. In any event this must be no later than 14 days from the day on which you communicate your cancellation of this contract to us. The deadline is met if you return the goods before the 14-day period has expired.

You are only liable for any diminished value of the goods resulting from handling, other than what is necessary to establish the nature, characteristics and functioning of the goods.